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How to reactivate your dormant bank account

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bank account closedIf there have been no transactions in your savings bank account for two years, except for interest payments credited by your bank, the bank will classify your account as inoperative or dormant. You will not be able to use your ATM card, issue cheques or transact in the account without reactivating it. The bank makes your account inactive to safeguard your money from any risk of fraudulent transactions. You can reactivate your account anytime to be able to operate it or close it.

RBI has mandated banks to cut down any hassle for customers to reactivate their dormant accounts. (See RBI master circular at

Banks are expected to exercise due diligence in verifying customer credentials before reactivating accounts. Usually banks will require the account holders to present themselves with address proof and identity documents, at the nearest branch, to complete the formalities. Banks are cautious about sudden requests for withdrawal from a dormant account.

No Standard Procedure

RBI only instructs banks to exercise due diligence with inactive accounts. The actual process of reactivation may vary from bank to bank.

Written Application

The bank will request a written application signed by all joint holders of the account, irrespective of operating mode, to reactivate an account.

KYC Compliance

All joint holders must comply with the Know Your Customer (KYC) norms currently in force, if they have not been complied to, for an inactive account opened earlier. This includes PAN, address proof and proof of residence

Cards, Passbook and Cheque Book

Account holders may be asked to show or surrender ATM cards, cheque books for issuance of new cards and cheque books. This may not be mandatory.


Be prepared for due diligence from bank

Re-activation of a dormant account will be handled as meticulously, by the reactivate your bank accountbank, as opening a new account, since unused balances may lie in such accounts.

Activation needs just one transaction

To avoid reactivation procedure of an account you would like to retain, make at least one transaction, online or offline, in a year.


There is no charge to reactivate a dormant bank account . If your bank imposes a charge, report to the banking ombudsman.

Source: economic times

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